LiveX AI

Overview

LiveX AI is the leading enterprise AI platform offering human-like AI agents designed to unify and elevate both digital and physical customer experiences. Built on the robust infrastructure of Google Cloud and NVIDIA, LiveX AI automates customer engagement across multiple touchpoints — including chat, app, voice, kiosks, holograms, and QR codes — delivering seamless, consistent, and intelligent interactions 24/7. From onboarding and support to sales and retention, LiveX AI helps B2C enterprises convert, upsell, reduce churn, and grow revenue with precision and speed.

Key Features

• Human-Like Digital AI Agents: Automate support, onboarding, and transactions across web, app, and voice channels with AI agents that understand context and personalize every interaction.
• Physical AI Agents: Extend AI-powered experiences into the real world with holograms, interactive kiosks, and smart QR code engagements that guide, inform, and convert customers on-site.
• Unified AI Memory: Maintain seamless customer journeys by keeping consistent interactions and intelligent context across all digital and physical touchpoints.
• Retention & Churn Control: Leverage advanced churn-prediction and intelligent retention agents that proactively identify at-risk customers and deploy personalized re-engagement strategies.
• Agentic Checkout Flow: Streamline sales with AI agents that guide users through intelligent, conversational purchase processes, increasing conversions and average order values.
• Human Copilot Mode: Empower live agents with AI-driven real-time guidance to improve issue resolution and customer satisfaction.
• Industry-Specific Solutions: Tailored AI agents optimized for retail, SaaS & e-commerce, and news media sectors to meet unique business needs.
• Enterprise-Grade Security & Compliance: Deployed with built-in encryption, governance, and global certifications (SOC 2, HIPAA, GDPR, ISO) ensuring data privacy and compliance.
• Flexible Deployment: Choose cloud, on-premise, or hybrid deployment with options for no-code setup, API integration, or full enterprise control, enabling rapid rollout in under a month.
• Effortless Integration: Mature ecosystem for connecting LiveX AI agents with existing backend systems to unlock rich, action-driven automation quickly and securely.

Use Cases

• Retail: Convert browsers into buyers by personalizing every interaction; upsell and retain customers with AI agents that mimic human conversations and recommendations.
• SaaS & E-Commerce: Automate onboarding, billing, renewals, and customer support to reduce churn and increase user lifetime value without growing headcount.
• News Media: Deliver personalized story recommendations and enhance engagement through AI-driven content discovery agents.
• Customer Support: Enable 24/7 instant resolution with AI agents that reduce ticket volume and accelerate response times, improving customer satisfaction.
• Sales Enablement: Use agentic checkout flows and sales AI agents that proactively assist customers through the decision and purchase process.
• Physical Customer Engagement: Deploy interactive holograms and kiosk agents in stores or events to provide immersive, autonomous support and sales assistance.

FAQ

Q: What makes LiveX AI different from other AI agents?
A: LiveX AI uniquely unifies digital and physical customer experiences on a single intelligent platform with human-like conversational quality, backed by Google Cloud and NVIDIA, ensuring enterprise-grade performance, security, and compliance.

Q: Can LiveX AI integrate with existing business systems?
A: Yes, LiveX AI features a mature integration ecosystem, enabling seamless connection to backend CRM, billing, and support systems for richer, action-driven automation.

Q: What industries does LiveX AI serve?
A: LiveX AI is optimized for retail, SaaS & e-commerce, and news media sectors, with tailored AI agents designed to address specific challenges in each industry.

Q: How quickly can LiveX AI be deployed?
A: LiveX AI supports rapid deployment within a month, with flexible options including no-code rollout, API integration, or full enterprise control.

Q: Is customer data secure with LiveX AI?
A: Absolutely. LiveX AI complies with top security standards including SOC 2, HIPAA, GDPR, and ISO certifications, ensuring data encryption, governance, and privacy are built-in.

Q: Does LiveX AI support both digital and physical customer experiences?
A: Yes, LiveX AI extends beyond digital channels to physical experiences through holograms, kiosks, and smart QR codes, enabling brands to assist and convert customers anywhere.

Q: What kind of ROI can be expected?
A: Clients have reported significant results such as 90%+ self-resolution rates, up to 3x conversion increases, 26%+ churn reduction, and 40x+ ROI.

Q: Who are some of LiveX AI’s clients?
A: Industry leaders including Wyze Labs, Pictory, Akool, and Monica trust LiveX AI to enhance customer engagement and drive growth.

LiveX AI is designed to be your comprehensive partner in transforming customer interactions and accelerating enterprise growth with intelligent, human-like AI across every channel.