Listen Labs offers an innovative AI-first research platform designed to revolutionize how companies understand their customers. Traditional research methods like surveys, focus groups, and manual interviews often take weeks or months to deliver insights. In contrast, Listen deploys AI-moderated interviews that find the right participants, conduct personalized conversations at scale, analyze responses automatically, and generate actionable insights — all within hours rather than weeks. Trusted by industry leaders such as Microsoft, Canva, and Chubbies, Listen compresses hours of manual work into minutes while reaching a broader and more diverse audience. This platform helps organizations uncover both qualitative and quantitative insights in real time, supporting faster and smarter decision-making.
Key Features
AI-Moderated Interviews: Replace manual research with scalable AI interviews that personalize questions and probe deeper into customer sentiment.
Automated Participant Matching: Quickly find the right audience suited for your research goals, optimizing participant relevance.
Fast Turnaround: Get comprehensive insights and summaries in hours, accelerating product development and marketing decisions.
Actionable Insights: Automatically generate key takeaways, personas, theme analysis, and qualitative data synthesis.
Global Reach: Conduct research in multiple languages and non-English speaking markets, extending your study’s footprint.
Versatile Research Types: Supports concept testing, brand perception, usability testing, landing page evaluations, creative testing, foundational research, and more.
Interactive AI Personality Test: Engage users with a fun, revealing AI-driven personality interview to understand user profiles better.
Use Cases
Concept Testing: Validate new product ideas, features, or concepts through qualitative and quantitative feedback directly from your target consumers.
Traffic Statistics
+43.8%vs Last Month
Category:business and consumer services > business services
Category:business and consumer services > business services
Monthly Visits
647.67K
Global Rank
#100,278
Country Rank (United States)
#24,321
Avg. Duration
2:07
Pages/Visit
1.67
Bounce Rate
73.0%
Category Rank
#354
Monthly Visits Trend
Traffic Sources
Direct60.9%
Search21.0%
Referrals15.3%
Social2.1%
Paid0.7%
Top Countries
#
Country
Share
1
United States
78.9%
2
United Kingdom
3.8%
3
Japan
3.1%
4
Italy
2.9%
5
France
2.5%
Data from SimilarWeb • 12/2025
Landing Page Testing: Understand user behavior on websites, identify confusing elements, and optimize user journeys.
Foundational Research: Explore open-ended discussions with customers to uncover new market opportunities or unmet needs.
Brand Perception: Measure how customers perceive your brand and identify strengths and weaknesses.
Creative Testing: Evaluate customer reactions to advertisements, messaging, and creative assets to maximize engagement and impact.
Usability Testing: Test new designs or interfaces for ease of use and customer satisfaction before launch.
FAQ
Q: How does Listen find the right participants?
A: Listen uses AI algorithms to match your research criteria with the most relevant audience from its participant pool, ensuring high-quality, targeted feedback.
Q: How long does it take to get results?
A: Unlike traditional methods that take weeks, Listen delivers analyzed insights and reports within hours.
Q: Can I conduct research in multiple languages?
A: Yes, Listen supports qualitative research at scale in non-English speaking markets.
Q: What types of insights does Listen provide?
A: The platform automatically generates key takeaways, customer personas, thematic analysis, and both qualitative and quantitative data summaries.
Q: Is there a trial or demo available?
A: Yes, Listen offers a free trial and you can request a personalized demo to explore the platform's capabilities.
Q: Who uses Listen Labs?
A: Listen Labs is trusted by global enterprises and innovators, including Microsoft, Canva, and Chubbies, spanning industries that require fast, reliable customer insights.
By automating complex qualitative and quantitative research processes, Listen Labs empowers businesses to make data-driven decisions faster and with deeper customer understanding.