Fireflies.ai

Overview

Fireflies.ai is a leading AI notetaking platform designed to transform how teams capture and utilize information from meetings and conversations. Trusted by over one million companies worldwide, Fireflies.ai automatically records, transcribes, summarizes, and analyzes voice conversations across multiple languages. Whether you are conducting meetings via video conferencing tools or in-person discussions, Fireflies.ai ensures no important detail is missed. Leveraging advanced AI capabilities, it offers features such as speaker recognition, auto-language detection, detailed meeting summaries, and conversation intelligence, helping teams collaborate more effectively and make decisions faster.

Built with enterprise-grade security in mind—compliant with SOC 2 Type II, GDPR, and HIPAA—Fireflies.ai safeguards company data with private cloud storage and zero data retention policies. It integrates seamlessly with over 200 AI apps and popular business tools, including CRMs, project management software, dialers, Slack, and applicant tracking systems, enabling teams to automate workflows and scale productivity.

Key Features

• High-Quality Meeting Transcription: Achieve up to 95% transcription accuracy in over 100 languages, including English, Spanish, and French.
• Speaker Recognition: Distinguish and label different speakers within a conversation for clearer context.
• Auto-Language Detection: Automatically adapt transcription language to the meeting’s spoken language.
• Comprehensive AI Summaries: Receive customized, detailed meeting notes, key bullet points, action items, and custom notes instantly.
• AI Notetaker Bot: Invite the Fireflies AI Bot to any live meeting or sync it with your calendar to autojoin and capture meetings.
• Multi-Platform Accessibility: Use Chrome extension for Google Meet, mobile app for in-person transcription, and desktop app for calls.
• Audio & Video File Transcription: Upload MP3, MP4, WAV, M4A files for transcription and AI-generated summaries.
• AI-Powered Search: Instantly find any conversation snippet by keyword, timestamp, or speaker.
• Live Assist: Get real-time suggestions, coaching, and answers during meetings to enhance engagement.
• Conversation Intelligence: Access analytics such as speaker talk-time, sentiment analysis, and topic trackers to drive insights.
• Task and Contact Management: Centralize your team’s tasks, contacts, and knowledge directly from conversations.
• Extensive Integrations: Sync Fireflies with CRMs, project management tools, ATS, Slack, dialers, and more to automate workflows.
• Enterprise Security & Compliance: SOC 2, GDPR, HIPAA compliant with stringent privacy protections and dedicated data storage.
• Meeting Organization Tools: Utilize channels, user groups, comments, bookmarks, and soundbites to organize and highlight important moments.

Use Cases

• Sales Teams: Automatically log calls and meetings with detailed transcripts and CRM updates to streamline follow-ups and track pipeline activity.
• Recruiters: Capture candidate interview notes, generate evaluations, and integrate with ATS for seamless hiring workflows.
• Marketing: Extract key insights from campaign meetings and briefings for better team alignment.
• Product & User Research: Document user interviews and focus groups with accurate notes and action items.
• Engineering & Collaboration: Record technical discussions, track decisions, and distribute meeting summaries efficiently.
• Healthcare: Ensure HIPAA-compliant meeting documentation and secure patient-related communications.
• Podcasters & Media: Transcribe episodes and interviews for content repurposing and sharing.
• Venture Capital: Analyze startup pitches and due diligence meetings comprehensively.

FAQ

Q: What platforms does Fireflies.ai support?
A: Fireflies supports Google Meet via Chrome extension, Zoom, Microsoft Teams, Cisco Webex, and can transcribe audio/video files as well as in-person conversations via mobile and desktop apps.

Q: How accurate is the transcription?
A: Fireflies.ai delivers up to 95% transcription accuracy, supported by advanced AI and continuous learning.

Q: Is my meeting data secure?
A: Yes. Fireflies.ai complies with SOC 2 Type II, GDPR, and HIPAA standards. Data is stored in private cloud storage dedicated to your organization with no data retention for AI training purposes.

Q: Can Fireflies handle multiple languages?
A: Yes, Fireflies can transcribe meetings in over 100 languages and automatically switches languages based on the meeting.

Q: Does Fireflies integrate with my existing tools?
A: Fireflies integrates with popular CRMs (Salesforce, HubSpot), project management tools, Slack, ATS systems, dialers, and more.

Q: Can I get real-time assistance during meetings?
A: Yes. Fireflies Live Assist provides real-time suggestions, coaching, and answers throughout your meetings.

Q: How do I start using Fireflies.ai?
A: You can get started by requesting a demo or signing up for a free trial on their website.

Q: Is this suitable for enterprises?
A: Absolutely. Fireflies.ai is trusted by Fortune 500 CIOs and offers scalable admin controls and security protocols for large organizations.